1+ months

Technical Content Writer (Lead Business Analyst) - P187210_S2

Houston, TX 77002
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\u003Cp\u003EAt Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. \u003Cstrong\u003EWe\u0027re all about people, and our employees are why Discover is a great place to work. \u003C/strong\u003EBe the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.\u003C/p\u003E\u003Cp\u003EResponsible for formulating system scopes and objectives relative to the business plans and industry requirements. Provides technical guidance concerning the business implications of the application of systems. Provides technical consulting on complex projects. Analyzes business and user needs, documents requirements and translation them into system requirement specifications. Develops project plans, creates test cases, executes and supports tests, creates implementation plans, assigns and reviews work of the team, and coordinates the installation of solutions. Advises and coaches team members.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EResponsibilities\u003Cbr\u003E\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EDevelop technical written and visual content for payment services products.\u003C/li\u003E\u003Cli\u003EProofs all technical material for accuracy and consistency. This includes verbiage for voice and grammar, graphics for design and layout, and adherence to established style guides.\u003C/li\u003E\u003Cli\u003EPrepares final layouts for publishing and printing.\u003C/li\u003E\u003Cli\u003EDemonstrates ability and aptitude to become familiar with our payment industry products and services, independently, and by hands-on experience.\u003C/li\u003E\u003Cli\u003EDelivers on multiple concurrent assignments, complete writing assignments on time and within set quality standards on clarity, conciseness, branding and style.\u003C/li\u003E\u003Cli\u003EConduct usability tests and user interface reviews.\u003C/li\u003E\u003Cli\u003EDesign, develop, and maintain content deliverables in many formats to best meet the users\u0027 needs\u003C/li\u003E\u003Cli\u003ECreate products that conform to the company content and quality assurance standards\u003C/li\u003E\u003Cli\u003EParticipate in backlog grooming, release planning, sprint planning, and design discussions as part of the Agile Release Train\u003C/li\u003E\u003Cli\u003EResearch and translate technical content into client-oriented consumable information for technical and non-technical audiences.\u003C/li\u003E\u003Cli\u003EConduct usability tests and user interface reviews.\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E\u003Cp\u003E \u003Cp\u003E\u003Cstrong\u003EMinimum Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EAt a minimum, here\u0027s what we need from you:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBachelor\u0027s Degree in Project Management, Business, Information Technology, or related field\u003C/li\u003E\u003Cli\u003E8\u002B years of experience in Business Analyst, Project Management, Scrum Master, or related field\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E\u003Cp\u003E Preferred Qualifications \u003Cp\u003E\u003Cstrong\u003EIf we had our say, we\u0027d also look for:\u003Cbr\u003E\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EStrong knowledge of Microsoft Office suite, including Word, Excel, PowerPoint.\u003C/li\u003E\u003Cli\u003EExperience with Adobe Acrobat Pro; Adobe FrameMaker; Marketing Cloud; Pardot; Salesforce; SharePoint.\u003C/li\u003E\u003Cli\u003EProven experience creating end-user documentation of various forms such as training manuals, online training content, user guides and technical whitepapers.\u003C/li\u003E\u003Cli\u003EProven experience working with multiple groups of people to gather business and technical requirements for documentation, and delivering on multiple concurrent projects.\u003C/li\u003E\u003Cli\u003EStrong ability to acquire, synthesize, and present technical Information\u003C/li\u003E\u003Cli\u003EAbility to understand customer knowledge level and produce content that meets customer needs\u003C/li\u003E\u003Cli\u003EGood command of grammar, spelling, and technical writing maxims\u003C/li\u003E\u003Cli\u003EWorking knowledge of effective business communication\u003C/li\u003E\u003Cli\u003EStrong, self-motivated work ethic\u003C/li\u003E\u003Cli\u003EHighly intelligent, creative, and innovative\u003C/li\u003E\u003Cli\u003EStrong personal drive for quality\u003C/li\u003E\u003Cli\u003ECommercial software documentation experience in a team environment\u003C/li\u003E\u003Cli\u003EKnowledge of the information gathering and writing process for technical content\u003C/li\u003E\u003Cli\u003EExperience producing documentation in an agile development environment\u003C/li\u003E\u003Cli\u003EWorking knowledge of principles for producing task-oriented documentation\u003C/li\u003E\u003Cli\u003EExperience in research through hands-on use of the products\u003C/li\u003E\u003Cli\u003EExcellent in time management, organizational, communication, and interpersonal skills\u003C/li\u003E\u003Cli\u003EAbility to quickly grasp complex technical concepts and make them easily understandable in text and pictures\u003C/li\u003E\u003Cli\u003EExcellent written skills in English\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E \u003Cp\u003E The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity \u0026 inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover. \u003C/p\u003E \u003Cbr\u003E\u003Cbr\u003E



  • Banking / Finance
Posted: 2019-09-27 Expires: 2019-12-12

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


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Technical Content Writer (Lead Business Analyst) - P187210_S2

Houston, TX 77002

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