1+ months

Systems Engineer

Warner Media Group
Burbank, CA 91502
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The Job
Warner Bros. Entertainment Inc. seeks a Systems Engineer for the Business Technology & Workplace Solutions department. The Junior Systems Engineer will provide engineering support, system deployment and assist with administration of cloud, physical, and virtual computing environments for mission critical applications in the Studio Operation application portfolio. This position works closely with other Cloud, Network, System, Cyber, and Infrastructure engineers to implement, support, monitor and maintain production and Dev environments. Additionally, the position coordinates with business partners and IT teams and management to ensure successful deployment of technical changes, upgrades, and new implementations.  This junior professional will work closely with senior systems engineer to assist with design, maintenance, configuration, and support of information technology systems in a 24x7x365 studio operations production environment with attention to availability, performance, capacity planning, and security.
The Daily

  • Support mission critical systems, projects and new initiatives.
  • Advanced support for systems & applications per senior systems engineer?s instructions.
  • Manage multiple projects.
  • Partner with senior technical team, management, technical teams, and business partners to manage systems, develop best practices, and implement new technologies.
  • Assist with managing cloud environments (AWS, Azure), Windows Servers, Virtualized Windows environments.
  • Follow up and root cause analysis of technology issues.
  • Assist with tasks for Designing and implementing process improvements.
  • Plan and schedule system and hardware upgrades and updates.
  • Provide status updates to Senior Systems Engineer and stakeholders regarding issues and progress.
  • Understand the clear vision and be able to implement how our product should look and function.
  • Document and maintain software functionality and work with service providers to maintain up-to-date documentation.
  • Support a live product in a rapidly shifting technical environment.
  • Timely escalation of support issues ensuring all clients are 100% satisfied on support.   

The Essentials

  • Bachelor's degree in computer science, related technical field, or equivalent job experience.
  • 2+ years of IT support experience.
  • Experience installing, configuring or supporting business applications.
  • Ability to absorb large amounts of documentation and summarize it for the team.
  • Ability to work in team and in some cases unsupervised.
  • Ability to balance multiple competing demands.
  • Experience in supporting large scale systems to support business needs.
  • Experience with scripting languages.
  • Some experience in Systems, applications, Networking, Servers, Desktop, Monitoring, troubleshooting and end user support. Media experience preferred.
  • Some experience in administration of Cloud Environments, Windows Server, Virtualization technologies.
  • Analytical thinker with excellent problem solving, investigation, diagnostic and teamwork skills.
  • Self-starter with the ability and desire to dig into complex problems.


Posted: 2020-05-28 Expires: 2020-07-27

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Systems Engineer

Warner Media Group
Burbank, CA 91502

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