23 days old

Senior Manager, Digital Transformation Product Strategy - P102234

Riverwoods, IL 60015
Apply Now
Apply on the Company Site
  • Job Code

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for developing, maintaining, and socializing strategic product road-map for the Discover's award winning digital properties, including mobile app and browser. Creates and executes a customer-centric initiative roadmap alongside cross-functional partners in customer service, brand and technology to drive further differentiation. Successful candidates will be comfortable with technology, data-driven decision making and presenting to executive stakeholders.

This position can be based from our Riverwoods, IL headquarters or our 606 location downtown Chicago.


  • Leading, mentoring, and developing a team.
  • Leading the prioritization and implementation of digital platform enhancements and migrations.
  • Identifing, evaluating, and developing digital enterprise platform strategies and roadmaps.
  • Identifing and responding to industry and digital marketing trends and technologies.
  • Developing a 3-5 year forward-looking product strategy for Discover's mobile app and website based on understanding of current and future customer needs, the competitive landscape, emerging digital trends and internal resourcing.
  • Building pipeline for digital innovation with extreme focus on creating best-in-class customer experiences
  • Analyzing current digital experiences to identify and address points of customer friction or frustration
  • Coordinating with external vendors and partners, as needed
  • Independently identifying new opportunities and building evidence backed business cases for initiatives
  • Structuring problems, driving information gathering and synthesizing insights into actionable recommendations
  • Establishing effective relationships with an inter-disciplinary team, including UI/UX; product delivery; technology, customer support, finance and legal

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Marketing, Business, Communications, Technology, or related field
  • 6+ years of experience in Marketing, Business, Communications, Technology, or related field
  • In lieu of a degree, 15+ years of experience in Marketing, Business, Communications, Technology, or related field

Preferred Qualifications

If we had our say, we'd also look for:

  • Master's Degree in Marketing, Business, Communications, Technology, or related field
  • 10+ years of experience in product management, management consulting, or related field
  • Passionate about building great user experiences and solving customer and business problems
  • Recent, relevant experience in consumer-facing, enterprise-level apps; deep domain knowledge and expertise around mobile technology, trends and best practices
  • Proven track record in strategic planning and roadmap development

  • Strong decision making skills, proven experience using data to inform decisions and identify impacts
  • Proven ability to use data to tell compelling stories that influence business, product, design and technology stakeholders
  • Poise and confidence when driving to alignment with executive leadership; can articulate complex ideas with clarity
  • Strong problem-solving, prioritization and negotiating skills
  • Self-starter with an entrepreneurial mindset
  • Thrives in a fast paced, ever evolving environment
  • Experience working in an e-commerce environment, or insurance/financial services is helpful

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



  • Banking / Finance
Posted: 2019-09-21 Expires: 2019-10-21

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.

Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


Featured Employers[ View All ]

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Senior Manager, Digital Transformation Product Strategy - P102234

Riverwoods, IL 60015

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast