30 days old

Principal Continuous Improvement - P205305

Riverwoods, IL 60015
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  • Job Code
    P205305

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Responsible for the planning and execution of multiple projects that will translate company strategies into action, deliver significant ROI, reduce risk and achieve strategic objectives. Serves as a mentor and partner with business units to identify future opportunities and supports the business with development initiatives. Serves as a trusted advisor to senior business stakeholders and spearheads innovative solutions, while partnering with key support functions such as Finance, HR and Compliance during implementation.

Responsibilities

  • Leads and develops projects, solutions and control plans to deliver measurable improvements and process efficiencies. Drives high productivity and an increase in profitable growth. Deploys best practices across assigned business area delivering a scalable and sustainable best in class operations environment.
  • Executing strategic performance analysis, gap assessment, and opportunity identification and change implementation for critical processes across the organization.
  • Designs new processes, works with operations and systems owner for implementation, monitors impact of the change and reports the results.
  • Supports project pipeline and portfolio development by forging relationships with senior leaders to identify the most critical process improvement opportunities across the company based on the findings from areas such as Voice of the Customer, Voice of the Business, Voice of the Employee and balanced scorecards.
  • Builds relationship with key constituents necessary to deliver project results, including identifying and breaking down barriers/obstacles, collaborating with key players to influence change.
  • Leads the design and development of internal support initiatives to other business areas. Provide external benchmarking, industry best practice identification, evaluation and adoption plans.

Minimum Qualifications

At a minimum, here's what we need from you:

  • Bachelor's Degree in Continuous Improvement, Statistics, Business or related field
  • 6+ years of experience in Project Management, Lean, Six Sigma, Continuous Improvement, Process Management, Policy Management, Strategic Planning or related field
  • In lieu of degree, 10+ years of experience in Project Management, Lean, Six Sigma, Continuous Improvement, Process Management, Policy Management, Strategic Planning or related field

Preferred Qualifications

If we had our say, we'd also look for:

  • Master's Degree in Continuous Improvement, Statistics, Business or related field
  • 8+ years of experience in Project Management, Lean, Six Sigma, Continuous Improvement, Process Management, Policy Management, Strategic Planning or related field
  • Lean Six Sigma Black Belt
  • Project Management Professional (PMP)
  • Lean Six Sigma Master Belt

Discover Financial Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, among other things, or as a qualified individual with a disability.



Categories

Industry

  • Banking / Finance
Posted: 2019-08-22 Expires: 2019-10-20

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


Why Work with Us?
You can make an impact. Whether it’s developing corporate strategy, innovating new services or supporting IT needs, every employee has the opportunity to be a vital part of our business and make a real difference in people’s lives. It’s the heart of what we do.


 

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Principal Continuous Improvement - P205305

Discover
Riverwoods, IL 60015

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