1+ months

Lead Training Program Manager (Payments) - P207812

Riverwoods, IL 60015
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  • Job Code
    P207812
\u003Cp\u003EAt Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. \u003Cstrong\u003EWe\u0027re all about people and our employees are why Discover is a great place to work. \u003C/strong\u003EBe the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.\u003C/p\u003E\u003Cp\u003EThe Lead Training Program Manager- Payments is responsible for improving training provided to employees. Administers, coordinates, and delivers training programs.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EResponsibilities\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EPlans, develops, and/or implements an enterprise training plan for the Payments organization. Develops the education and awareness of all employees on multiple initiatives.\u003C/li\u003E\u003Cli\u003EPartners with T\u0026D to maintain consistency of content across the company.\u003C/li\u003E\u003Cli\u003EDevelops, designs, and leads training programs based on organizational needs. Collaborates with the business to design and develop training content. Ensures appropriate training assignment and tracking.\u003C/li\u003E\u003Cli\u003EFacilitates courses and learning sessions with employees and contractors.\u003C/li\u003E\u003Cli\u003EEnsures records are accurate and properly documents training activities. Partners with the Payments business to assign, monitor, and report on training activities.\u003C/li\u003E\u003Cli\u003EManages delivery of all content needed to ensure the staff is applying the same standards and procedures. Evaluates course feedback and makes adjustments to improve the curriculum.\u003C/li\u003E\u003Cli\u003ECollaborates with Payments business partners to develop training manuals and guides, handouts, and visual course materials.\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E\u003Cp\u003E \u003Cp\u003E\u003Cstrong\u003EMinimum Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EAt a minimum, here\u0027s what we need from you:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBachelor\u0027s Degree in Technology, Business, Human Resources, Education, Learning and Development, or related field\u003C/li\u003E\u003Cli\u003E4\u002B years of experience in developing training curricula, facilitating training, project management, communication, business analyst, or related field\u003C/li\u003E\u003Cli\u003EIn lieu of a degree, 10\u002B years of experience in developing training curricula, facilitating training, or related field\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EIf we had our say, we\u0027d also look for:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E6\u002B years of experience in developing training curricula, facilitating training, project management, communication, business analyst, or related field\u003C/li\u003E\u003Cli\u003EProven experience developing training programs within Financial Services/Payment Services\u003C/li\u003E\u003Cli\u003EStrong project management skills\u003C/li\u003E\u003C/ul\u003E \u003C/p\u003E\u003Cp\u003E \u003C/p\u003E \u003Cp\u003E The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity \u0026 inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover. \u003C/p\u003E \u003Cbr\u003E\u003Cbr\u003E

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Industry

  • Banking / Finance
Posted: 2019-11-02 Expires: 2019-12-12

Welcome to Discover
We strive to be the leading direct bank and payments services company. Our mission is to help people spend smarter, manage debt better, and save more to achieve a brighter financial future.


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Lead Training Program Manager (Payments) - P207812

Discover
Riverwoods, IL 60015

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