6 days old

Information Systems Engineering Project Manager (Early/Mid-Career)

Albuquerque, NM 87102
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10777 Identity and Access Management is seeking an IT Systems Engineering Project Manager. This person will be responsible for tasks related to managing services within 10777 (Identity and Access Management, Enterprise Logging, Proxy & Application Delivery Controller Services, Firewall & VPN Services, and Windows Server System Administration).

On any given day, you may be called upon to:

+ Create and maintain SLAs and OLAs.
+ Establish and improve ticketing processes.
+ Improve user experience.
+ Service Definition & Design.
+ Interface with other IT teams internal and external to 10770.
+ Prepare internal and external service review presentations.
+ Manage projects related to service management standards and continuous service improvement.

Required:

+ Bachelors degree in relevant discipline, or equivalent: higher degree (MS, PhD) in relevant discipline; or experience and/or achievements that demonstrate the knowledge, skills and ability to perform the duties of the job.
+ 1-2 years experience with ITIL and ITIL processes.
+ Ability to obtain and maintain a DOE Q level security clearance.

Desired:

+ ITIL foundations or higher certification
+ Knowledge with agile or scrum methods
+ Excellent customer service
+ Experience with project management or agile tools
+ Ability to work independently and in a team setting

Department Description:

Provide state-of-the-art infrastructure computing systems for the laboratory at benchmark efficiency while ensuring the highest reliability and enterprise utility. Services include infrastructure tools for application support, communications, and need-to-know authorization as well as computing resources which can be accessed, shared and utilized from anywhere on the internal, external and classified networks.

About Sandia:

Sandia National Laboratories is the nations premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:

+ Challenging work withamazingimpact that contributes to security, peace, and freedom worldwide
+ Extraordinary co-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible schedules, generous vacations,strongmedical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*

_World-changing technologies. Life-changing careers._ Learn more about Sandia at: http://www.sandia.gov

*These benefits vary by job classification.

Security Clearance:

Sandia is required by DOE to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants for employment need to be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.

Applicants offered employment with Sandia are subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment.

EEO Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Categories

Posted: 2019-08-15 Expires: 2019-09-15

 World-changing technologies. Life-changing careers.

National security is our business. We apply science to help detect, repel, defeat, or mitigate threats.

For more than 60 years, Sandia has delivered essential science and technology to resolve the nation's most challenging security issues.

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Information Systems Engineering Project Manager (Early/Mid-Career)

Sandia National Laboratories
Albuquerque, NM 87102

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