22 days old

Card Member Assistance - 51017

New Albany, OH 43054
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\u003Cp\u003EAt Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. \u003Cstrong\u003EWe are all about people, and our employees are why Discover \u003C/strong\u003Eis \u003Cstrong\u003Ea great place to work. \u003C/strong\u003EBe the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E Available Class Start Date: Feb 3rd 2020\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EStarting Wage: $15.25/hour\u003Cbr\u003E Shift Differential: \u003Cbr\u003E - 10% Day (3pm - 8pm or later to receive Any Shift pay) \u003Cbr\u003E - 20% Weekend Premium (All hours worked on Saturday and Sunday)\u003Cbr\u003E \u003Cbr\u003E \u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003E Full Time Benefits \u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EOur comprehensive benefits package starts day one and features insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life. These include:\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EPaid time off (at minimum, 20 personal days \u002B 7 holidays per year)\u003C/li\u003E\u003Cli\u003ETuition Reimbursement for eligible US based employees\u003C/li\u003E\u003Cli\u003E401K with company match and fixed contribution\u003C/li\u003E\u003Cli\u003EEmployee Stock Purchase Plan\u003C/li\u003E\u003Cli\u003EFull service cafeteria featuring Starbucks and subsidized Mindful options\u003C/li\u003E\u003Cli\u003EAccess to fitness center\u003C/li\u003E\u003Cli\u003EOpportunities to volunteer in the community\u003C/li\u003E\u003Cli\u003EDevelopment groups and training\u003C/li\u003E\u003Cli\u003EOn-site Health Clinics\u003C/li\u003E\u003Cli\u003EOnsite Employee Assistance Program Counselors\u003C/li\u003E\u003Cli\u003EDiscover Care@Work Family Assistance Program (Discounted childcare at participating centers, free care.com membership, and subsidized Backup Care Services)\u003C/li\u003E\u003Cli\u003EPerks at Work (access discounts from over 30,000 merchants, earning WOWPoints while you shop)\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E \u003C/p\u003E\u003Cp\u003EResponsible for contacting customers who have fallen past due in making payments. Utilizes professional and persuasive communications to keep the goodwill of customers. Attempts to contact customers and third parties at all numbers. Responsible for leaving professional and urgent messages in an attempt to get the customer to call back. Handles calls for all levels of delinquent accounts and presents all payment options or strategies to resolve card member delinquency issues.\u003C/p\u003E\u003Cp\u003E \u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EMinimum Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EAt a minimum, heres what we need from you:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003E1\u002B years of experience in Collections or related field\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EIf we had our say, wed also look for:\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EH.S. Diploma or GED\u003C/li\u003E\u003Cli\u003E1\u002B years of experience in Collections or related field\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cbr\u003E \u003Cbr\u003E #SAJDFS\u003Cbr\u003E INDDFS\u003C/p\u003E \u003C/p\u003E\u003Cp\u003E \u003Cp\u003E\u003Cstrong\u003EResponsibilities\u003C/strong\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EReviews credit history and other information regarding delinquent accounts. Maintains productivity standards while ensuring prompt follow up.\u003C/li\u003E\u003Cli\u003EArranges payment programs for delinquent accounts. Ensures terms are acceptable to the company and the customer.\u003C/li\u003E\u003Cli\u003EAdheres to Fair Debt Collection and Practices law and the companys Collection Practices policy.\u003C/li\u003E\u003Cli\u003EResponsible for contacting customers who have fallen past due in making payments by keeping goodwill of customers. Contacts customers and third parties. Handles calls for all levels of delinquent accounts and presents all payment options or strategies to resolve card member delinquency issues.\u003C/li\u003E\u003C/ul\u003EResponsible for leaving messages in an attempt to get the customer to call back. \u003C/p\u003E\u003Cp\u003E \u003C/p\u003E \u003Cp\u003E The same way we treat our employees is how we treat all applicants - with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity \u0026 inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover. \u003C/p\u003E \u003Cbr\u003E\u003Cbr\u003E



  • Banking / Finance
Posted: 2019-11-19 Expires: 2019-12-19

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Card Member Assistance - 51017

New Albany, OH 43054

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