The American Society of Mechanical Engineers (ASME)
16 days old

WPB MRO Customer Service Representative

Pratt & Whitney
West Palm Beach, FL
Apply Now
Apply on the Company Site
Business Unit Pratt & Whitney Job ID 62376BR Date posted 03/06/2018 City West Palm Beach State Florida

The sky has no limits.
Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.
At Pratt & Whitney, you’ll be part of an evolving, globally diverse company that’s moving fast to shape the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of the team at Pratt & Whitney, you’ll help answer today’s challenges in powered flight while shaping and supporting tomorrow’s solutions.

Pratt & Whitney WPB MRO is a repair and overhaul organization for the Pratt & Whitney Geared Turbofan (GTF) engine.

Job Description:

The critical role of the GTF Customer Service Rep provides continuous operational support to a diverse base of airline customers. The C.S.R. is the direct focal point for engine operators and must have demonstrated success in managing many of the following tasks, or services:

  • Familiarity with SAP MRO Solution and Engine Booking and Induction System (EBIS)
  • Experience in quoting aviation related repairs
  • Excellent written & verbal communication, as well as interpersonal skills
  • Manage status and communication of Customer Supplied Material
  • Manage the direct flow of communication between customers and MRO engine center
  • Execute Gate 0 planning and deliverables
  • Support On-Site Customer Visits while adhering to existing company policy
  • Ensure delivery and execution of all customer requirements and requests
  • Support projects that involve significant scope and complexity
  • Demonstrate the expertise and knowledge that extends across multiple disciplines
  • MUST BE A US CITIZEN due to Government Contracts.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Apply Now


  • Mechanical Engineering - Applied Mechanics
  • Mechanical Engineering - Quality
  • Operations

Featured Employers[ View All ]

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

WPB MRO Customer Service Representative

Pratt & Whitney
West Palm Beach, FL
Tweet Google+
Facebook Share

Share this job

WPB MRO Customer Service Representative

Pratt & Whitney
West Palm Beach, FL

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast