The American Society of Mechanical Engineers (ASME)
1+ months

West Palm Beach Maintenance Repair & Overhaul Customer Account Manager

Pratt & Whitney
West Palm Beach, FL
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Apply on the Company Site
Business Unit Pratt & Whitney Job ID 62375BR Date posted 03/06/2018 City West Palm Beach State Florida

The sky has no limits.
Flight is an instrument of human progress. It not only gets people where they want to go, it carries humanity to places it never thought possible.
At Pratt & Whitney, you’ll be part of an evolving, globally diverse company that’s moving fast to shape the future of aviation. Customers all over the world depend on our technology and the people behind it. As part of the team at Pratt & Whitney, you’ll help answer today’s challenges in powered flight while shaping and supporting tomorrow’s solutions.

Pratt & Whitney WPB MRO is a repair and overhaul organization for the Pratt & Whitney Geared Turbofan (GTF) engine.

Job Description:

The critical role of the GTF Customer Account Manager provides management of operational support to the customer base supported out of the WPB MRO facility. The Customer Account Manager is also directly responsible for managing engine shop visits due to unplanned activities or engines inducted for investigation. Additional responsibilities for the MRO Customer Account Manager include:

  • Familiarity with SAP MRO Solution and Engine Booking and Induction System (EBIS)
  • Has expert knowledge that extends across multiple disciplines
  • Experience in quoting aviation related repairs
  • Excellent written & verbal communication, as well as interpersonal skills
  • Manage status and communication of Customer Supplied Material
  • Manage the direct flow of communication between customers and MRO engine center
  • Execute Gate 0 planning and deliverables
  • Process all Financial Documents through Dispute Resolution and Collection
  • Support On-Site Customer Visits while adhering to existing company policy
  • Ensure delivery and execution of all customer requirements and requests
  • Support projects that involve significant scope and complexity
  • Demonstrate the expertise and knowledge that extends across multiple disciplines


    MUST BE A US CITIZEN Due to Government Contracts.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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West Palm Beach Maintenance Repair & Overhaul Customer Account Manager

Pratt & Whitney
West Palm Beach, FL
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West Palm Beach, FL

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