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Technical Analyst - CNI OMS Support

National Grid

Liverpool, NY
Job Code:
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Job Details

Description: Description About the Position:

Position is in support of the Outage Management Systems (OMS) as part of the Critical National Infrastructure (CNI) support team. The position will be part of a team responsible for performing infrastructure support of 180+ servers and appliances at two data centers. The position can be located in Liverpool, NY or Northborough MA. Position responsibilities (including but not limited to): Provide first level server support for Dell hardware and operating systems (Red Hat Linux and Windows Server) Perform Windows and Linux server system administration activities on application servers. This includes review and application of OS level patches, setup and configuration of antivirus, configuration and maintenance of all services, and system access. Provide desktop support for OMS consoles in upstate NY and NE control rooms and support locations. This includes the handling of hardware issues, security patching, antivirus application Works with vendors (Dell, F5, ABB, Symantec) as needed to resolve issues with server and appliance hardware and software Supports data collection and security event monitoring through use of syslog servers, intrusion detection devices, SNARE Monitors hardware health using Dell Essentials and other CNI monitoring tools Works within Technical Support team to maintain OMS users, groups and GPO within Active Directory Performs SAN maintenance and support tasks Performs routine tasks for backup and recovery of key system components Key participant in regular component failover and site switchover exercises Participates in 24x7 on call rotation, providing application and hardware support Participates in onsite storm restoration support as needed, providing application and hardware support
Qualifications Knowledge & Experience Required: Position requires a 4 year degree from an accredited college or university or 7 years of Information Technology experience. Experience in either Windows Server (2008 or 2012) or Red Hat Linux (6+) administration is required. Certifications are an advantage Competency in physical hardware maintenance is required. Experience with Dell SAN and Backup & Recovery technologies is highly desired. Experience with Oracle Automatic Storage Management is highly desired Fundamental understanding of networking principles is an advantage Experience with security monitoring equipment (IDS, IPS) is an advantage Background in Oracle Database Administration is an advantage Experience working within NERC-CIP guidelines is an advantage Must possess strong problem solving skills, including the ability to troubleshoot and solve issues independently and creatively Must possess strong personal drive, ability to work independently and manage work load in fast paced environment. Self-learning with an analytical background are essential pre-requisites. Innovation, adaptability, and the ability to demonstrate and promote teamwork are required. Excellent written and verbal communication skills are required National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : IS Service Delivery Primary Location : NY-Liverpool Other Locations : MA-Northborough Organisation : IS Service Delivery Schedule : Full-time Job Posting : May 30, 2017, 1:43:24 PM Unposting Date : Jul 29, 2017, 11:59:00 PM

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