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The American Society of Mechanical Engineers (ASME)


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Sr/Program Manager, Change Leadership & Development

Waltham, MA
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Description: Description

The Sr/Program Manager, Change Leadership and Development role will lead in the planning, execution, and evaluation of change leadership activities to support National Grid’s continuous improvement efforts. This person will focus on engaging the organization to create an environment for change to be successfully implemented and sustainable.

Reports to the Director, Change Leadership and Development, and is responsible for the integration and delivery of change throughout the US Gas organization.

Key Accountabilities:

· Supports and enables the adoption of change processes through establishing change plans and communications throughout Program lifecycle.

· Establishes change activities through the review of program and project scope, identification of group impact and comparison of current change sustainability within the organization.

· Responsible for supporting cultural change and adoption by developing change metrics and evaluating the level of change adoption across businesses impacted by continuous improvement projects.

· Partners with stakeholder(s) undergoing organizational change to develop stakeholder strategy, milestones and outcomes.

· Designs and delivers change communications and training to provide leadership with the ability to champion change.

· Identifies and escalates project risks, and employee resistance; partners with Director, Change Leadership & Development to develop change activities to mitigate risks and gain alignment with impacted leaders/stakeholders.

· Creates change management communications and documents processes to ensure adherence to internal control guidelines.

· Assist in the creation of change adoption metrics to measure effectiveness of change within project. T

· Reviews and makes change methodology recommendations using a proven change management methodology, and applying feedback from lessons learned.

· Create the internal tracking and monitoring for the Urgency teams and volunteer networks.

· Train and up-skill team members in Change Management strategy to build additional capabilities.

Capability Requirements:

· Demonstrated ability to drive change across a complex organization (preferably a utility or customer facing organization)

· Working knowledge of the principles and practices of effective Project Management with Very strong organisational skills and an ability to meet deadlines.

· Proven experience managing risks and issues across projects and programs

· Strong interpersonal skills, and the ability to effectively collaborate and build relationships

· Excellent communication skills, both written and verbal.

· A flair for building relationships and confidence to influence at a senior level, both inside and outside of the organisation.

· Ability to facilitate workshops or training activities

· Demonstrates Leadership capability across different functional areas

· Change management planning using a proven change management methodology

· Communication and change document creation for all levels of the organization

· Knowledge of business processes to provide guidance and feedback when developing change management project plans a plus

· Results driven yet self-aware

Knowledge & Experience Requirements: · Understanding of the Gas Utility business

· Minimum of 2 years in a leadership role

· 3+ year of experience in Project Management, Certification a plus

· Bachelor’s Degree, Master’s Degree preferred, in Organizational development, Training & Development, Human Resources, Leadership or other related area

· Experience of designing and implementing stakeholder engagement strategies

· Experience in leading engagement change efforts

· An experienced effective communicator

· Proficient in MS Word, PowerPoint, Excel

· Working knowledge of MS Project an asset

National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : Gas Enablement Primary Location : MA-Waltham Organisation : Gas Enablement Schedule : Full-time Job Posting : Aug 23, 2017, 8:10:49 AM Unposting Date : Sep 22, 2017, 11:59:00 PM


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Sr/Program Manager, Change Leadership & Development

National Grid
Waltham, MA

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Sr/Program Manager, Change Leadership & Development

National Grid
Waltham, MA

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