The American Society of Mechanical Engineers (ASME)


2 days old

Process Performance Analyst (Associate/ Senior)

Syracuse, NY
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Description: Description About the Position : The successful candidate will take responsibility for leading Projects and Analyzing Data within our Meter to Cash end to end process. (e.g. Account Initiation, Billing, Payment Processing, Credit & Collections, etc) and support the Revenue Cycle Management leadership team. The ideal candidate for this position will have the skills and experience necessary to analyze and improve processes using data analytics and lean skills. Lead transformation efforts on how we currently collect and report data across Meter to Cash and ensure committed benefits are achieved.
Position Responsibilities (including but not limited to): Assist with pre-project preparations, including: - Project scoping, planning, and costs and benefits estimation. - Project Design and Planning workshops. Support the Project Owner inthe development of Project Initiation Forms, Project Charter and BusinessCases. Develop & coordinate performance scorecards and assist in the delivery of RCM Operational Excellence initiatives in order to maximize opportunity. Monitor, analyze, assess and report KPIs trends Work collaboratively across functions to ensure alignment on initiatives, processes and deliverables. Conduct data collection and analysis, identify specific process improvement opportunities, inform scoping documents and support project deliverables. Provide accurate, transparent, and timely analysis to support project leadership in project decision making process. Clearly articulate performance implications of business decisions / choices, and provide retrospective analysis, as well as, drive forward looking actions at the project and portfolio level. Maintain, produce and communicate a relevant and impactful set of project and operational metrics designed to support evaluation of operational performance consistent with the project being managed. Leverage understanding of the business context to synthesize financial and operational data into meaningful business insights that highlight performance, risk, and opportunities at project level. Support process and system improvement opportunities by participating in change initiatives at project level. Proactively engage and challenge project leadership to achieve financial and business goals; work closely with them to meet goals and influence sound decision making. Develops and manages business partner relationships with project leadership and project teams in order to facilitate proper project performance information flow.
Knowledge & Experience Required:
Project Management PMP Certification a plus Lean Background Preferred Alteryx and Tableau experience is a plus Advanced skills in PowerPoint, Excel, Access and other business software Minitab or other statistical tool is a plus Bachelor's degree in a related area and up to 3 years of analytical or business support experience, or equivalent work experience is preferred; advanced degree/credits are preferred. Change Management experience Ability to think strategically and identify critical success factors when developing strategy and plans for assigned area of responsibility. Possess strong problem solving, communication skills (both oral & written). Ability to communicate clearly and succinctly and is effective in all manner of presentation settings (i.e. one to one, groups, peers and leadership).
This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.
National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : Business Process Excellence Primary Location : NY-Syracuse Organisation : Shared Services Mgmt Schedule : Full-time Job Posting : Mar 9, 2018, 1:56:18 PM Unposting Date : Ongoing


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Process Performance Analyst (Associate/ Senior)

National Grid
Syracuse, NY

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Process Performance Analyst (Associate/ Senior)

National Grid
Syracuse, NY

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