The American Society of Mechanical Engineers (ASME)
16 days old
2018-04-072018-05-08

Operational Commercial Engines, Program Quality Manager

Pratt & Whitney
East Hartford, CT
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Business Unit Pratt & Whitney Job ID 64139BR Date posted 04/05/2018 City East Hartford State Connecticut






Commercial Engines Quality is seeking a Program Quality Manager for the Operational Commercial Engines (OCE) business, which is responsible for the PW4000, PW2000, PW6000, JT8D, and JT9D Programs. This is an exciting opportunity to support the flying fleet on P&W’s broad legacy of Commercial Engine platforms.

This role affords the opportunity to engage cross-functionally with Program Management and all support functions, at multiple organization levels, as well as airframer and airline customers and suppliers. Candidates should be ready to take on a challenging but rewarding leadership position. Candidates should have exceptional spoken/ written communication skills, data and project management skills, and should be prepared to team regularly with multiple disciplines,

Candidates should have a solid knowledge of the P&W Quality Management System. Knowledge of the Commercial Aftermarket is a strong plus as the majority of this business supports revenue service aircraft.

Key responsibilities include:

Participate as quorum member of the Integrated Program Management Team (IPMT), collaborating across the Quality Organization for issue resolution and consultation.

Provide Quality leadership supporting implementation and execution of the Integrated Product Deployment (IPD) requirements, including the establishment of program quality metrics

Participate in escapes management process for critical program quality issues ensuring correct departments/disciplines, including Program Partners as applicable, are engaged in root cause determination, suspect population identification and development of appropriate field action including proper communication within the IPMT and external airframe and airline customers for new production deliveries, spare parts, and field concerns.

Advocate on behalf of the customer, acting as the Quality customer interface championing contract flow down, closure of high impact issues and product escapes, and systemic quality improvement.

Drive maintenance (or creation) of quality management system and Program Quality Plans to ensure program objectives, regulatory, government, and customer quality related requirements are satisfied.

Review and propose changes to P&W’s quality management system to support changes required with new and revised business agreements and ensure implementation of customer and supplier/partner quality plans which foster the achievement of program office delivery, cost, and quality objectives,

Identify and drive process improvement activities within the P&W and Supply chain manufacturing environments based on quality and performance metrics. Engage cross functional teams to ensure engine, spare part, and service deliveries meet Customer quality expectations and regulatory requirements.


United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.


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Operational Commercial Engines, Program Quality Manager

Pratt & Whitney
East Hartford, CT
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