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Executive Assistant to the SVP - SHE

National Grid


Location:
Waltham, MA
Date:
06/27/2017
2017-06-272017-07-26
Job Code:
20170702
Categories:
  • Mechanical Engineering - Applied Mechanics
  • Mechanical Engineering - Design
  • Mechanical Engineering - Quality
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Job Details

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Description: Description About the Position: The role holder is required to provide confidential, comprehensive support and assistance of the highest caliber to the SVP, SHE, thereby maximizing the impact the SVP has through efficient, effective and prioritized utilization of their time on highest value work.
Position Responsibilities (including but not limited to): Effectively and efficiently manage SVP’s internal and external stakeholder engagements and demands through a complex calendar, travel logistics, numerous internal and external phone calls, and expense reports with multiple exchange rates, handling all details with competent expertise. Continuously monitor and manage SVP’s multiple methods of communication through internal/external email, internal/external phone calls, and in-person inquiries. Assign where appropriate, prioritize, and track for follow-through enabling the SVP to be more effective. Provide SVP with well thought-out recommendations and appropriate courses of action after thoroughly analyzing the data and elements of an issue. Identify and evaluate opportunities to improve process, efficiency and ways to increase productivity by eliminating low/no value processes/activities while striving to maintain the highest quality at the lowest cost. Professionalism must be maintained at all times. Responsibility to enhance National Grid’s reputation when speaking on behalf of the SVP whether internally or externally. Front office and first point of contact for SVP. This includes owning customer inquiries/issues from their inception until resolved to the customer’s satisfaction.
Qualifications Knowledge & Experience Required: Associates Degree and/or minimum of 5years of experience preferred. Strong working knowledge of SAP and Microsoft Word, Excel and PowerPoint required. Demonstrated ability to deal with ambiguity effectively under pressure, and rapidly acclimate to changing circumstances while maintaining sound judgment and common sense. Self-motivated and self-directed to work independently involving the SVP only when necessary. Assemble and handle highly confidential and sensitive information with utmost discretion (e.g. C-Suite regulatory and customer issues; salary information; sensitive employee and HR matters, etc.). Possess strong interpersonal, oral and written communication skills necessary to effectively handle external and internal callers and C-Suite visitors for the SVP. Comprehend, evaluate and succinctly explain information in a clear, candid and consistent manner. Resolve customer and organization issues professionally and efficiently preventing them from becoming larger. Demonstrate sound judgment in choosing an appropriate course of action. Superior organization and time management skills are imperative. Anticipate SVP needs ahead of time allowing SVP to be more effective and efficient. Maintain/cultivate excellent working relationships with leadership teams and their assistants across US and UK
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National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : SHE Executive Primary Location : MA-Waltham Organisation : Operations Schedule : Full-time Job Posting : Jun 23, 2017, 2:31:19 PM Unposting Date : Jul 7, 2017, 11:59:00 PM

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