The American Society of Mechanical Engineers (ASME)


3 days old

Establish Service Representative 1 (11)

Syracuse, NY
Apply Now
Apply on the Company Site
  • Job Code
Description: Description About the Position: Under general supervisor have the ability to perform the following job duties, responsibilities, and qualifications, including without limitation:
Duties and responsibilities: Residential Moves and AI process Update/review customer information; Utilize Company information systems to triage, track update activities; Apply the prescribed company standards guides, specifications practices and procedures; Perform FACTA requirements; Issue/Reissue field orders; Process payments; Collection Process-UCB, active collections and collection arraignments; Triage contractor calls; Issue emergency ESR; Process ESR’ GSR requests, with corresponding AI components Set up premise for initial connection orders; New/Upgrade/Fast Track/Demolition/ Relocation Services; Transfer and Assign order to appropriate IL2 & IL3 Job Owner; Administer municipal inspection process; Maintain Multi Meter Sets/Connects to field for residential and commercial accounts not manager by RAS; Process Web/Email/Right Fax orders associated with initial connection orders; Real time AI document review process; Review, assign and add documentation in STORMS and CSS applications; Process miscellaneous WFMs to progress job completion; Send all applicable forms and literature to process customer requests; Storm/ Outage Backup Support; Initial Rate classification assignments; and Issue Gas/Electric Emergency Outage Orders
Qualifications Job Qualifications: Must pass PC-SIMMS test High School Diploma or Equivalent Establish Service Representative 1B shall post and bid to Establish Service Representative 2 Establish Service Representative 1A shall progress to Establish Service Representative 1B at 12 months Establish Service Representative 1 shall progress to Establish Service Representative 1A at 12 months
National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : Business Services Primary Location : NY-Syracuse Organisation : Operations Support Schedule : Full-time Job Posting : Mar 8, 2018, 12:56:42 PM Unposting Date : Mar 17, 2018, 3:59:00 AM


  • Mechanical Engineering - Applied Mechanics
  • Computer Software Engineering
  • Operations
  • Mechanical Engineering - Codes, Standards and Certifications

Featured Employers[ View All ]

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Establish Service Representative 1 (11)

National Grid
Syracuse, NY

Share this job

Establish Service Representative 1 (11)

National Grid
Syracuse, NY

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast