The American Society of Mechanical Engineers (ASME)

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2 days old
2017-11-172017-12-16

Director of Advanced Analytics, Client Engagement

Waltham, MA
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  • Job Code
    20173393
Company
Description: Description Do you want to change the world? We do. Did you know that there is no industry that touches more of humanity than Energy? In fact, Energy builds societies. Are you passionate about Clean Energy and empowering humanity in an intelligent and sustainable fashion? Then you think like us. Do you have the skills, intellect, creativity, and drive to transform, not just a company, but an industry through Big Data and Advanced Analytics? Then come join us as we transform the energy industry. We are the Advanced Data & Analytics team at National Grid and we are looking for world-class talent to join us on our mission: Bringing Energy to Life through Advanced Analytics.
About the Position: Reporting to the Vice President, Business Services, the Director of Advanced Analytics – Client Engagement will ensure effective engagement between Advanced Data and Analytics – US and the National Grid businesses that it serves. The Director of Analytics, Client Engagement will be responsible for driving significant improvement in organizational performance, cost reduction, and quality improvement by supporting enterprise-wide deployment of advanced analytics and mathematical modelling. This person will develop and implement a marketing plan for the Analytics Business Partners to carry out. The Director is responsible for managing the team of Business Partners, who are the primary interface with internal customers and stakeholders.
Position Responsibilities (including but not limited to): Participates in the cross-functional leadership of the Advanced Data and Analytics organization, including the promotion and growth of the organization. Manages a team of high-performing Business Partners in their engagement with customers. Initiates plan and procedures to improve service to and relationships with customers. Defines service levels for Advanced Data and Analytics Business Partners. Monitors results against the customer organization’s services levels. Influences the development and enhancement of services, products and systems. Monitors the level of business achieved. Measures the level of customer satisfaction, at regular intervals or after each significant delivery of product or service. Responds to business leaders’ (VP’s, SVP’s) queries in a timely manner. Ensures that, when necessary, corrective actions are taken by own organization and by the customer organization. Takes responsibility for the resolution of problems within an agreed organizational framework. Develops and manages defined communication channel(s) and/or stakeholder groups, proactively seeking to identify potential opportunities and demand. Ensures that products and services offered will help the customer organization to achieve its business objectives. Effects introductions for colleagues, as appropriate. Participates as an “Agile” team director for multiple simultaneous projects, ensuring that each project meets the agreed time and budget expectations. Responsible for the training and continuous upskilling of the Business Partner team Job dimension: 4-10 direct reports Budget responsibility for Agile projects that will include 2-10 members of the Advanced Analytics team and the US business including the IS organization Accountable for the financial objectives of the Agile project teams including the delivery of in-year opex savings Maintains relationships with key stakeholders at the Band A and Band B levels (SVPs and VPs) Member of the Advanced Data and Analytics leadership team which is responsible for the setting the 3 year vision and roadmap for advanced analytics at National Grid
Qualifications Knowledge & Experience Required: Bachelor’s degree required. Master’s degree in a relevant discipline or an equivalent combination of education, training, and experience preferred 7-10+ years related work experience, including management Demonstrated ability to build and develop a cohesive team and individual skill levels Strong relationship-building skills and ability to interact credibly and genuinely with senior stakeholders Able to clearly explain technical strategies and value proposition to stakeholders from the business entity/jurisdiction. Establishes relationships that persist after direct interaction concludes Track record of building teams to work effectively using existing processes with minimum inefficiency, and identifying opportunities to utilize continuous improvement methods to improve ways of working Ability to understand and describe the capabilities and value of the ADA services as it relates to business unit problem-solving Proficiency with MS Office, including Powerpoint Familiar with the application of automated systems to the support of specific business functions Proficient with the purpose and composition of a service level agreement (SLA); the relationship between an SLA and a contract for the supply of services Demonstrates knowledge of the IT infrastructure (hardware, databases, operating systems, local area networks etc.) and the IT applications and service processes used within own organization Maintains focus on agreed objectives and deliverables regardless of unforeseen obstacle. Familiar with specific standards associated with the IT practitioner and the business current roles. Examples: health and safety standards, corporate quality and change management processes, ITIL, etc. 3+ years’ experience working on “Agile” project teams desired
National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : BOC & Advanced Analytics Primary Location : MA-Waltham Other Locations : NY-Brooklyn Organisation : BOC & Advanced Analytics Schedule : Full-time Job Posting : Nov 8, 2017, 5:00:00 AM Unposting Date : Nov 16, 2017, 4:59:00 AM

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  • Materials Science
  • Mechanical Engineering - Applied Mechanics
  • Chemical Engineering
  • Mechanical Engineering - Codes, Standards and Certifications
  • Mechanical Engineering - Quality
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Director of Advanced Analytics, Client Engagement

National Grid
Waltham, MA

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Director of Advanced Analytics, Client Engagement

National Grid
Waltham, MA

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