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Data Analytics Performance Analyst (Senior / Lead)

National Grid

Syracuse, NY
Job Code:
  • Sales
  • Mechanical Engineering - Applied Mechanics
  • Mechanical Engineering - Codes, Standards and Certifications
  • Mechanical Engineering - Project Management
  • Computer Software Engineering
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IT & Engineering

Job Details

Description: Description About the Position : The successful candidate will take responsibility for Analyzing and Reporting on our Meter to Cash end to end process. (e.g. Account Initiation, Billing, Payment Processing, Credit & Collections, etc) and support the Revenue Cycle Management Strategy leadership team. The ideal candidate for this position will have the skills and experience necessary to analyze and improve processes using data analytics and lean skills. Lead transformation efforts on how we currently collect and report data across Meter to Cash, and develop predictive measures to drive performance.
Position Responsibilities (including but not limited to): Develop & coordinate performance scorecards and assist in the delivery of RCM Operational Excellence initiatives in order to maximize opportunity. Monitor, analyze, assess and report KPIs trends Work collaboratively across functions to ensure alignment on initiatives, processes and deliverables. Conduct data collection and analysis, identify specific process improvement opportunities, inform scoping documents and support project deliverables. Provide accurate, transparent, and timely analysis to support project leadership in project decision making process. Clearly articulate performance implications of business decisions / choices, and provide retrospective analysis, as well as, drive forward looking actions at the project and portfolio level. Maintain, produce and communicate a relevant and impactful set of project and operational metrics designed to support evaluation of operational performance consistent with the project being managed. Leverage understanding of the business context to synthesize financial and operational data into meaningful business insights that highlight performance, risk, and opportunities at project level. Support process and system improvement opportunities by participating in change initiatives at project level. Proactively engage and challenge project leadership to achieve financial and business goals; work closely with them to meet goals and influence sound decision making. Develops and manages business partner relationships with project leadership and project teams in order to facilitate proper project performance information flow.
Knowledge & Experience Required:
Alteryx and Tableau experience is preferred Advanced skills in PowerPoint, Excel, Access and other business software Minitab or other statistical tool is a plus VBA or other programming language is plus Bachelor's degree in a related area and up to 3 years of analytical or business support experience, or equivalent work experience is preferred; advanced degree/credits are preferred. Project Management PMP Certification a plus Change Management experience Ability to think strategically and identify critical success factors when developing strategy and plans for assigned area of responsibility. Possess strong problem solving, communication skills (both oral & written). Ability to communicate clearly and succinctly and is effective in all manner of presentation settings (i.e. one to one, groups, peers and leadership).
This position is one of National Grid’s career path roles which provide for promotional opportunities within and across salary bands as you develop and evolve in the position by gaining experience, expertise and acquiring and applying technical skills.
National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : Business Process Excellence Primary Location : NY-Syracuse Organisation : Business Process Excellence Schedule : Full-time Job Posting : Aug 3, 2017, 2:54:40 PM Unposting Date : Aug 31, 2017, 11:59:00 PM

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