The American Society of Mechanical Engineers (ASME)
11 days old

Customer Technical Service Engineer - Jet Engine Program (V2500)

East Hartford, CT
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Business Unit Pratt & Whitney Job ID 53542BR Date posted 09/12/2017 City East Hartford State Connecticut

The successful candidate will coordinate closely with various P&W/IAE engineering groups, IAE Customer Programs, IAE field offices and engine overhaul centers to support technical issues and monitor our fleet of more than 6500 engines.

This position resides in the Oil System Team. Responsibilities will include:

Working directly with airlines (American Airlines, United Airlines, British Airways and others) to resolve technical issues by providing on-wing troubleshooting.

Working directly with engine overhaul centers to track, investigate and determine root cause of oil system related engine removals. Activities will require coordination with IAE field offices & CIPTs to provide focused teardown requirements and request for hardware returns as required.

Monitoring the fleet to identify potential emerging issues relating to engine hardware and escalating to management.

Ensuring prompt investigation closure and implementation of required closing actions with respect to engine hardware. Provide closure reports to the customer, airframer and authorities in a timely manner where required.

Identifying and incorporating improvements to the Engine Manual, Aircraft Maintenance Manual and Troubleshooting Manual based on field issues, customer feedback, One-Time-Concession (OTC) history, and E-Net cases.

Providing technical materials or other technical or logistical support for regional forums or conferences.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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  • Mechanical Engineering - Applied Mechanics

Pratt & Whitney is a recognized leading producer of the world's most advanced jet engines. This is your opportunity to join a company steeped in history yet focused on the future by developing engines that provide step-change improvements for the next generation of commercial aircraft and fifth generation military aircraft. Pratt & Whitney, a pioneer in flight and technology, is part of the United Technologies Corporation (UTC) family. UTC is a Fortune 50 company located in over 4,800 locations in approximately 80 countries with $65.2 billion in revenues in 2014.


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Customer Technical Service Engineer - Jet Engine Program (V2500)

Pratt & Whitney
East Hartford, CT
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Customer Technical Service Engineer - Jet Engine Program (V2500)

Pratt & Whitney
East Hartford, CT

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