The American Society of Mechanical Engineers (ASME)

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14 hours

Customer Engagement Director

Waltham, MA
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  • Job Code
    20172326
Company
Description: Description About the Position: Reporting into the VP, US Procurement, the Customer Engagement Director owns the specific procurement plan for assigned partner areas, and liaises between Procurement and one or more specific areas of the business to ensure business priorities are understood, procurement efforts are targeted and managed, and value creation opportunities are identified.
Position Responsibilities (including but not limited to): Act as custodian of the relationship between regional procurement and supported business. When necessary, facilitate connection between the VP, US Procurement and Business Director to ensure efficient, effective decision making at high levels. Participate in business area operational planning cycle and provide input regarding value opportunities from a procurement perspective in order to identify the maximum number of areas where procurement could work with the business to reduce cost or otherwise add value. Develop procurement strategy to support the supported business strategy and manage execution of procurement strategy through annual planning cycle in order to ensure that targets are being achieved, correct processes are being followed, and problems are rapidly identified and mitigated. Ensure that procurement category teams are aware of procurement strategy and have agreed resource to support delivery and clarify specific business needs for procurement stakeholders to ensure one common picture exists between both groups. Recognised as a commercial and Procurement expert by the business providing advice and guidance to all levels. Act as focal point for procurement-related questions within the business and build relationships between procurement group and supported business. Participate in procurement planning cycle with category teams and other CEMs to allocate procurement resources against priority value initiatives in each business. Work with business stakeholders to understand where their projects fall in prioritization. Coordinate procurement resources to meet emergent business requirements or manage change of existing requirements. Work with project leads to ensure new requirements are clear and simplified. Identify category strategy focus areas based on expected future business demand and ensure that these areas are accounted for by individual category strategies in order to prepare procurement to provide support for upcoming operational events and provide maximum information to businesses during planning. Educate/inform business stakeholders on procurement activities, processes, and requirements in order to increase their motivation and ability to provide the group with the information and resources needed for effective procurement activities. Educate category teams on individual characteristics of the supported business and specific operational needs and requirements to build procurement institutional knowledge.

Qualifications
Knowledge & Experience Required: Strong relationship building skills and ability to interact credibly and genuinely with senior stakeholders (including up to Board level) Professionally qualified with knowledge and experience of procurement category management, ideally with both direct and indirect categories. Advanced understanding of procurement strategy development, processes, and activities. Track record of building teams to work effectively using existing processes with minimum inefficiency and identify opportunities utilize continuous improvement methods to improve ways of working. Able to clearly explain procurement and business strategies and value proposition to stakeholders from both procurement and the business entity/jurisdiction. Establishes relationships that persist after direct interaction concludes. Bachelor degree or equivalent.
National Grid is an equal opportunity employer that value s a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion t hat drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.
Job : Procurement Operations Primary Location : MA-Waltham Other Locations : NY-Hicksville Organisation : Procurement Operations Schedule : Full-time Job Posting : Sep 20, 2017, 7:04:21 PM Unposting Date : Ongoing

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Customer Engagement Director

National Grid
Waltham, MA

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National Grid
Waltham, MA

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